For how long will the photos be available? 
Your gallery will be live for six weeks from the day it was first live. Six weeks goes faster than you might imagine, so if you’re wanting to order prints I highly suggest doing it sooner than later so that you don’t run out of time.

What if I want to post a few of these images to my facebook? That be okay?
Well I think that’d be lovely! No problem! There are two ways to do that! First, when you click on an image you’ll notice there’s a fb share button that you can click. The second way is to click on an image, and once it’s big, to right click it (command click on a Mac), then click ‘Save Image As’. This way you can save it right to your computer, use it as your desktop background, share it on facebook and the like. Of course, those are just low resolution so they’re not suitable for printing (plus they’ve got my logo on ’em). If you want to have a print, you’ll have to buy ‘em…and I encourage you to do so!

What print sizes are available?
Many! You can see a list of all the different sizes offered, along with their prices by clicking on the ‘buy’ or ‘cart’ icon for a given image.

Hey wait a sec…I want a 4×6″ but I don’t see ’em available. What’s up?
Great question. Over the years I’ve noticed when I’m truly moved by a photograph, I’m almost never looking at a little 4×6” image. Then I noticed that my clients who ordered bigger prints always called or e-mailed me jumping up and down with excitement when their prints arrived, but that I rarely heard from people who ordered small prints. I began to realize that bigger prints make for happier customers. So I only make my prints available in sizes that do the images justice and that I know are big enough to really convey their beauty. After all, nothing like having to squint to see the details of a photo to take the romance right out of it…right?

Whoa! Your prices seem really high! I can get a 5×7″ from Costco/Walmart/Rite Aid/Wherever for 23 cents! Why do you charge so much?
Excellent question. First and foremost, you are paying for the time it takes me to carefully touch each image up by hand before it gets printed, not the paper and ink used to make the prints.

Second, the reason the prints from Costco and the 1-hr. photo shop are so cheap is because they’re produced using the cheapest materials available. The result is a ‘disposable product’, which while perfect for the casual snapshot meant to put under a magnet on the fridge (’til it fades over a few years) is not a suitable treatment for these treasured keepsakes.

The prints I provide are extremely high quality, printed with the finest equipment in the industry on Kodak Endura and Fuji Pearl papers, creating photographic images with exceptional detail and depth. In addition to delivering rich, vibrant colors and flattering flesh tones, these papers offer century-plus image stability. In other words, they’re archival, which means they’ll last long enough for your great grandchildren to enjoy. That’s what these prints are meant to be- treasured heirlooms, not disposable products.

Hey, how come your 5×7″ prints cost almost the same as your 8×10″ prints?
Two reasons: first, given my contention that my images are best enjoyed at larger sizes, I do that to encourage my customers to “just go for it” and get the 8×10 because I believe that that’s the size where the images really and truly shine (even bigger is better if you ask me). So since I know that you’ll be happier looking at that image as an 8×10, it doesn’t make any sense for me to incentivize you getting anything smaller by making it much less expensive.

Second, it doesn’t cost me all that much less to produce a 5×7″ than to produce an 8×10″, but it takes me the exact same amount of time in touching up the image. So, in short, what it costs me is nearly identical for both sizes, but I happen to know that the enjoyment you’ll get from the 8×10 is much, much higher.

Whoa! Your prices seem really high! I can get a 5×7″ from Costco/Walmart/Rite Aid/Wherever for 23 cents! Why do you charge so much?
Great question. First and foremost, you are payin for the time it takes me to touch each image up by hand before it gets printed, not merely the paper and ink used to make the prints.

Second, the reason the prints from Costco and the 1-hr. photo shop are so cheap is because they’re mass produced using the cheapest materials available. The result is a disposable product, which while perfect for the casual snapshot meant to put under a magnet on the fridge (until it curls and ) is not a suitable treatment for these treasured keepsakes.

The prints I provide here, however, are extremely high quality, printed with the finest equipment in the industry, on Kodak Endura and Fuji Pearl papers, creating photographic images with exceptional detail and depth. In addition to delivering rich, vibrant colors and flattering flesh tones, these papers offer century-plus image stability. In other words, they’re archival, which means they’ll last long enough for your great grandchildren to enjoy. That’s what these prints are meant to be- treasured heirlooms, not disposable products.

What’s the difference between “global enhancements” and retouched? 
“Global enhancements” are where the colors get saturated a bit, the exposure and contrast get fine-tuned, a bit of a vignette applied, most of which gets done in batches (to many images at the same time). Individual “touch-ups” on the other hand, are where I go into each photo one-by-one and whiten teeth, remove blemishes, soften skin, and things like that. This takes a great deal of time, training, and skill to get just right. Here’s an example of what the same image looks like “straight out of the camera” vs. with “global enhancements” vs. “touched-up”

There’s an unwanted person/dog/tree in our photo and we want it out. Is that included in the retouching you do to images when we order them as prints?
Sorry, no. That is well beyond the scope of normal retouching and takes much, much more time. Zits are one thing, unwanted Aunt Selma is another thing entirely. There is a fee of $100/hr. for such image manipulation.

If you have a question about what your particular image will cost to have edited in this way, just shoot me an e-mail at Tobin@tobinphotography.com, include the image (right click it, save it, and include it as an attachment to your email), along with a description of the surgery you’d like performed on the image and I’ll let you know how much it will cost.

Whoa! Your logo is on the images! Will it be on my prints?
Nope. Your prints will be free of any logos or watermarks. Btt I love that your friends and family get to see that I took the pictures when they look at ’em on facebook! This way if they like what they see they know where they too can get the same awesomeness for themselves when they have a need for wedding and portrait photography!

How long will my prints take to arrive?
When you order the prints, I first touch them up, which, depending on my workload, can take up to 7 days. After that, the prints get created and shipped. The whole process usually takes between 9-14 business days from the time you order ’em ’till the time they’re in your hot little hands, depending on the shipping method you choose.

We got a link to download our high resolution images, with our wedding package, do we have to purchase prints through you?
Nope. Not at all. You’re free to take that disk wherever you like and get prints made. That said, there are a couple of things to keep in mind. First, if you purchase prints through me, they will be individually touched up, whereas the images on your disk, while they’ve had “global enhancements” made on them, for the most part, they haven’t been individually retouched. This is because it takes me a great deal of time and care to retouch an image. Since I consider my prints to be of the very highest quality, I naturally want you to have them, and , when you purchase the prints through me, I touch them up for you as a part of the service.

That’s partly why I charge more for my prints than what you could get prints for at Costco. Speaking of Costco (and other cheap 1-hr. photo places)… if you are going to take your disk and have prints made other than through me, I highly recommend not using those kinds of places.  See, the reason the prints from Costco and the 1-hr. photo shop down the street are so darn cheap is because they’re mass produced using the cheapest, lowest quality materials available. The result is what I call a “disposable product”. These “disposable products”, while inexpensive and perfect for the casual snapshot meant to put under a magnet on the fridge (until it curls and fades over a year or two) is not suitable for these treasured keepsakes.

See, the prints I provide, are extremely high quality, printed with the finest equipment in the industry, on Kodak Endura and Fuji Pearl papers, creating photographic images with exceptional detail and depth. In addition to delivering rich, vibrant colors and flattering flesh tones, these papers offer century-plus image stability. In other words, they’re archival, which means they’ll last long enough for your great grandchildren to enjoy.

After all, that’s what these prints are meant to be- treasured heirlooms, wall art, and sacred keepsakes…not disposable products.

My package came with high resolution negatives of all the images. Can I use the downloaded images, to make prints for my friends and family?
Well, yes…and there’s some things I’d like you to know before you go to town on that. First off, part of how I support my family is through the revenue I generate through print sales and when you make prints for people that they would’ve purchased through me, I lose out on that income.

Plus, the prints that you, your friends and family can get through me are of the very highest quality, so I encourage you, your friends and your family to get your prints from me. Now, that said, I realize that you’ve surely had family and friends who’ve been generous and helped you out throughout your wedding process, and it’s only natural to want to frame up a nice wedding photo for those folks as gifts. Sure. Do, but please be considerate and judicious when doing this, and whenever possible and appropriate, please encourage your loved ones to go through me (and be sure and let them know that they’re supporting your beloved photographer in the process)! Oh, and please, pretty please, do not make copies of your disk for others.

What happens if I lose my download link? Can I get another one from you?
Absolutely!

That said, I can’t (and don’t) guarantee that I will have your wedding on hand for any length of time. The link you get with your package is meant to provide you with what you need to make an archive of your photos. I suggest saving the images to your computer and making a backup of your images onto a hard drive (or two) so you’re sure your photos are secure no matter what.